About Us

The Bristol Regional Speech and Hearing Center was established at Bristol Memorial Hospital in September 1955 under the auspices of The Border Guild, a young women’s service club. The Border Guild has since changed its name to Junior League of Bristol. The Speech and Hearing Center was incorporated as a private, non-profit organization. It is governed by its own Board of Directors, drawn from the professions, industry, business, and interested citizens.

The Center relocated to a facility on Osborne Street in Bristol Virginia in September 2007 due to continued growth and the need for extra space.  And in November 2019, BRSHC moved its Bristol practice to centrally located office on Commonwealth Avenue in the heart of downtown.


Clinical Staff

Our clinical staff are highly trained professionals who hold graduate degrees from accredited universities. They are licensed by the state of Virginia to practice audiology and/or speech-language pathology. They are certified by the American Speech-Language and Hearing Association and the American Academy of Audiology and must adhere to a rigid code of ethics requiring high standards of service and ethical business practices.

​Speech Language Pathologists

Director of Clinical Services

Tonya Coleman  M.S., CCC-SLP  

Email:  tcoleman@brsh.org

SLP Tonya Coleman began her career in Speech-Language Pathology at Lebanon Speech and Hearing Center in 1997 and served as Director of Speech-Language Pathology services at BRSHC from 1999-2018. Tonya received her B.S. in Communicative Disorders and M.S. in Speech-Language Pathology from East Tennessee State University. Tonya has been a featured presenter at regional workshops highlighting autism and the field of speech-language pathology. She has also previously served on the Legislative Committee for the Speech-Language and Hearing Association of Virginia.  For Tonya, being a speech-language pathologist is more than a job.  It is her vocation and passion and she dedicates much of her time to pursuing her clinical interests in autism and literacy development and disorders.  She is an Army veteran and also enjoys reading, camping, and serving in the children’s ministry at her church.  Tonya resides with her husband, Brian, and children, Hennesey and Jaylyn, in Blountville, TN.  

Allison Campbell Doss, M.S., CF-SLP

Email:  adoss@brsh.org

Allison was excited to begin her career as a speech-language pathologist at BRSHC in 2019. She graduated with her M.S. in Communication Sciences and Disorders from Radford University and she also holds a B.S. Ed in Speech Pathology and Audiology from the University of Virginia. She enjoys working with both children and adults experiencing various communication and feeding difficulties; however, her main areas of clinical interest include dysphagia and cognitive communication impairment from acquired and traumatic brain injuries. When she’s not at the Center, she loves watching UVA sports (Go Hoos!) and spending weekends at South Holston Lake with her family.

Jessica Pennings, M.S., CF-SLP

Email:  jpennings@brsh.org

Jessica Pennings is our most recent Speech Language Pathologist joining our Bristol Regional Speech and Hearing Center team. Jessica recently graduated from East Tennessee State University with a Master’s degree in Speech Language Pathology. Jessica also holds a Bachelor’s degree in Elementary Education with a minor in Communicative Disorders. In her undergraduate years, she with elementary school children where she found her calling to work with children with special needs. Her main passion is working with children of all ages with a wide range of communicative disorders. Outside of the center, her passions include running on the Virginia Creeper Trail and spending time with her pups, friends, and family.



Michelle Durham, Au.D., CCC-A

Email:  mdurham@brsh.org

Dr. Michelle Durham recently joined the team at BRSHC and is accepting new patients. She graduated from East Tennessee State University with a Doctorate in Audiology and completed her clinical externship at the James H. Quillen VA Medical Center in Mountain Home, TN.  Prior to pursuing a career in Audiology she earned her M.S. in Biology from Western Illinois University and her B.S. in Chemistry from Illinois College.  Dr. Durham is a fellow of the American Academy of Audiology and continually works to expand her knowledge and research cutting edge solutions for people with hearing loss. Dr. Durham’s professional interests include audiologic assessments for adults and children, cochlear implants, central auditory processing disorder, and aural rehabilitation.  When not at the Center she enjoys spending time at home with her family and friends.

Administrative Staff

Suzanne Burleson  

Executive Director

Email: Sburleson@brsh.org

Suzanne Burik-Burleson joined BRSHC with nearly 20 years of non profit communications, development, strategic planning, social enterprise, and previous Executive Director experience in our region. Suzanne is graduate of Wake Forest University and currently pursuing a graduate degree in Speech Language Pathology and brings her dedication to the field of communicative disorders, her leadership, and executive experience to our mission.

Kate Rush

Director of Finance and Administration

Email:  krush@brsh.org

Katherine comes to Bristol Regional Speech and Hearing after 11 years as financial and office manager at Bristol Tool.  Her professional experience includes all aspects of financial organization, controlling, and management, as well as administrative expertise.  A Texas native, she moved to Bristol with her family and continues to support our community through school and civic volunteer work. When not at the Center she enjoys traveling, gardening, cooking and supporting the local music scene.

Lisa Sutherland 

Office Manager - Lebanon, VA

Email:  lsutherland@brsh.org

Lisa Sutherland is the office manager at the Lebanon Speech & Hearing Center. Mrs. Sutherland has worked at the Lebanon office since 1996 and also acts as the insurance/billing clerk. A native of southwestern Virginia, Mrs. Sutherland is a graduate of Abingdon High School. She attended managerial school in Raleigh, North Carolina and Virginia Highlands Community College. Previous to working at Lebanon Speech and Hearing Center, Mrs. Sutherland worked in a variety of medical settings.

Lesa Addison 

Patient Account Coordinator

Email:  laddison@brsh.org

Lesa Addison is the Patient Account Coordinator for the Bristol office. Lesa joined the Center in 2008. She is responsible for billing all insurance claims and assisting patients with insurance and/or account questions. Lesa has over 25 years experience in medical/patient billing.

Angie Dillon 

Patient Specialist/Reception

Email:  adillon@brsh.org

Angie has lived in Bristol all of her life, and honestly she couldn’t imagine living anywhere else.  She has worked in the medical field for over 32 years and loves the interactions she has with patients on a day to day basis. When not with her work family at BRSHC, Angie can be found at home with her husband and two children.  They live on an old farm, tucked away within the mountains where they have the privilege of experiencing God’s beautiful work!

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Our Board of Directors

Heather Jenkins - Chairperson

CPA, Bristol TN Essential Services


Felisha McNabb - Vice Chairperson

Executive Director -Occupational Enterprises

Donna Felty - Secretary

Retired - King University 

Gary McGeough - Treasurer

Bristol Organizations  

Cathy Mullins - Past Chairperson

Real Estate Broker - Land Partners

Cody Cornelious

Production Specialist - BTES


Susan Early

Medical Social Worker - Retired

Erin Faust

Crossroads Medical Mission

Melissa Harrison

​Estimating - Strongwell

Justin Hutchison

Quality Director - Frontier Health

Jennifer Kennedy

Retired - Speech Language Pathologist

John Seaborn

Manufacturing - Retired

Terrie Talbert - 

Communications - Retired


Bristol Clinic

111 Commonwealth Ave., Suite 100

Bristol, Virginia 24201

T: 276.669.6331

F: 276.669.2950

Lebanon Clinic

68 Pioneer Drive

Lebanon, Virginia 24266

T: 276.889.1389

F: 276.889.5847