Our clinical staff are highly trained professionals who hold graduate degrees from accredited universities. They are licensed by the state of Virginia to practice audiology and/or speech-language pathology. They are certified by the American Speech-Language and Hearing Association and the American Academy of Audiology and must adhere to a rigid code of ethics requiring high standards of service and ethical business practices.
Speech Language Pathologists
Tonya Coleman M.S., CCC-SLP
Director of Clinical Services
SLP Tonya Coleman began her career in Speech-Language Pathology at Lebanon Speech and Hearing Center in 1997 and served as Director of Speech-Language Pathology services at BRSHC from 1999-2018. Tonya received her B.S. in Communicative Disorders and M.S. in Speech-Language Pathology from East Tennessee State University. Tonya has been a featured presenter at regional workshops highlighting autism and the field of speech-language pathology. She has also previously served on the Legislative Committee for the Speech-Language and Hearing Association of Virginia. For Tonya, being a speech-language pathologist is more than a job. It is her vocation and passion and she dedicates much of her time to pursuing her clinical interests in autism and literacy development and disorders. She is an Army veteran and also enjoys reading, camping, and serving in the children’s ministry at her church. Tonya resides with her husband, Brian, and children, Hennesey and Jaylyn, in Blountville, TN.
Allison Campbell Doss, M.S., CCC-SLP
Allison was excited to begin her career as a speech-language pathologist at BRSHC in 2019. She graduated with her M.S. in Communication Sciences and Disorders from Radford University and she also holds a B.S. Ed in Speech Pathology and Audiology from the University of Virginia. She enjoys working with both children and adults experiencing various communication and feeding difficulties; however, her main areas of clinical interest include dysphagia and cognitive communication impairment from acquired and traumatic brain injuries. When she’s not at the Center, she loves watching UVA sports (Go Hoos!) and spending weekends at South Holston Lake with her family.
Jessica Pennings, M.S., CF-SLP
Jessica Pennings is our most recent Speech Language Pathologist joining our Bristol Regional Speech and Hearing Center team. Jessica recently graduated from East Tennessee State University with a Master’s degree in Speech Language Pathology. Jessica also holds a Bachelor’s degree in Elementary Education with a minor in Communicative Disorders. In her undergraduate years, she with elementary school children where she found her calling to work with children with special needs. Her main passion is working with children of all ages with a wide range of communicative disorders. Outside of the center, her passions include running on the Virginia Creeper Trail and spending time with her pups, friends, and family.
Michelle Durham, Au.D., CCC-A
Dr. Michelle Durham recently joined the team at BRSHC and is accepting new patients. She graduated from East Tennessee State University with a Doctorate in Audiology and completed her clinical externship at the James H. Quillen VA Medical Center in Mountain Home, TN. Prior to pursuing a career in Audiology she earned her M.S. in Biology from Western Illinois University and her B.S. in Chemistry from Illinois College. Dr. Durham is a fellow of the American Academy of Audiology and continually works to expand her knowledge and research cutting edge solutions for people with hearing loss. Dr. Durham’s professional interests include audiologic assessments for adults and children, cochlear implants, central auditory processing disorder, and aural rehabilitation. When not at the Center she enjoys spending time at home with her family and friends.
Elaine comes to BRSHC with experience in Educational and Non Profit Development, Event Planning, Grant Writing, Community Engagement, Volunteer Management and Non-Profit Management. She holds a Bachelors’ Degree from East Tennessee State University and has completed Pal’s Business Excellence Institute as well as Spillett Leadership University. She is a member of the Bristol Virginia-Tennessee Rotary Club, a musician in the Stateline Wind Symphony, a Personal Fitness Trainer and enjoys running.
Director of Finance and Administration
Katherine comes to Bristol Regional Speech and Hearing after 11 years as financial and office manager at Bristol Tool. Her professional experience includes all aspects of financial organization, controlling, and management, as well as administrative expertise. A Texas native, she moved to Bristol with her family and continues to support our community through school and civic volunteer work. When not at the Center she enjoys traveling, gardening, cooking and supporting the local music scene.
Office Manager - Lebanon, VA
Lisa Sutherland is the office manager at the Lebanon Speech & Hearing Center. Mrs. Sutherland has worked at the Lebanon office since 1996 and also acts as the insurance/billing clerk. A native of southwestern Virginia, Mrs. Sutherland is a graduate of Abingdon High School. She attended managerial school in Raleigh, North Carolina and Virginia Highlands Community College. Previous to working at Lebanon Speech and Hearing Center, Mrs. Sutherland worked in a variety of medical settings.
Patient Account Coordinator
Lesa Addison is the Patient Account Coordinator for the Bristol office. Lesa joined the Center in 2008. She is responsible for billing all insurance claims and assisting patients with insurance and/or account questions. Lesa has over 25 years experience in medical/patient billing.
Angie has lived in Bristol all of her life, and honestly she couldn’t imagine living anywhere else. She has worked in the medical field for over 32 years and loves the interactions she has with patients on a day to day basis. When not with her work family at BRSHC, Angie can be found at home with her husband and two children. They live on an old farm, tucked away within the mountains where they have the privilege of experiencing God’s beautiful work!
Our Board of Directors
Felisha McNabb - Chairperson
Executive Director -Occupational Enterprises
Gary McGeough - Vice Chairperson
Erin Faust - Treasurer
Crossroads Medical Mission
Donna Felty - Secretary
Retired - King University
Production Specialist - BTES
Medical Social Worker - Retired
Estimating - Strongwell
Quality Director - Frontier Health
Retired - Speech Language Pathologist
Manufacturing - Retired
Terrie Talbert -
Communications - Retired
Insurance Manager, Contura Energy
Human Relations - Emory & Henry College
United Way of SWVA